Asia Calls the Shots in Global Outsourcing

CRMBUYER.COM
The dynamic Asian call-center market is all set to witness an astonishing 60 percent growth in 2005. The figures were released in a survey by ACA Research, Singapore, and Michigan-based Fortune 500 BPO staffing firm Kelly Services.
The booming call-center industry in India is to further expand operations by as much as 64 percent in the next 12 months. While the Philippines will witness a 53 percent growth, China will stand third at 50 percent. more...