In-house trend threatens outsourcers

VNUNET.com
Insourcing of IT services is a growing trend and could have a significant impact on outsourcing, according to research by the National Outsourcing Association (NOA). Sixty per cent of respondents to a survey of outsourcing industry specialists said that insourcing poses a significant risk to outsourcing contracts and is not a passing fad. But 30 per cent of respondents felt that insourcing is often a knee-jerk reaction to bad outsourcing experiences. more...