10 Ways to Get Offshoring Right

CRM News
Like it or not, offshore outsourcing is becoming increasingly central to IT. As the drumbeat grows ever louder, chances are you'll eventually be asked to get in step. So how do you design and implement an effective offshore initiative? What are the key issues to keep in mind? The offshoring landscape is littered with the spectacular failures of companies that missed or lost sight of the big picture. "People who jump on the bandwagon to make some quick savings get quickly frustrated," says Ramakrishnan Ramamurthy, general manager and practice head at Bangalore, India-based Wipro Technologies. To avoid becoming an offshoring cautionary tale, heed the following tips from expert offshore outsourcing consultants, vendors, and analysts. more...