What expats feel about working in India

Economic Times
The outsourcing and IT boom has led to a deluge of foreign expats in India. But how do they feel about working in India? Has their experience with managers in India been positive? Most foreign expats think that Indian managers are over-confident, immature and think themselves to be more knowledgeable than their foreign clients. Says Michael Anderson, COO of a US-based BPO in Gurgaon: “Indian managers lack honesty. One of the clients I know wanted to upgrade headcount at his India centre from 20 to 100 in three weeks. The Indian manager said yes very confidently. But failed to deliver. The end result was that the client got frustrated and pulled out of India totally.” more...