Barclays moves helpdesk jobs to India

Silicon.com
Barclays Bank has said up to 140 jobs will be affected as it moves its internal UK helpdesk to India. The bank will try to re-deploy workers before offering them redundancy packages when the technical support centre is transplanted from Cheshire to Mumbai. Hilary McVitty, head of PR for Barclays, said: "It's premature to say that it will result in 140 job losses. We have been involved in selective outsourcing, which isn't always offshore. In this case it is." The helpdesk service, dubbed Servicepoint, will be moved in October to Indian company Intelenet, of which Barclays owns a 50 per cent share. more...