Cambridge Solutions named best performing BPO

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Cambridge Solutions Ltd., the BPO division of Scandent Solutions, has been named one among the three ''Best Performing BPO Providers'' in the world and the 100 top ranking global services providers. The international survey and evaluation was conducted by Global Services media and neoIT, a leading offshore outsourcing advisory firm, a Cambridge release here said today. ''The Global Services 100 firms demonstrate a pattern of market leadership, innovation and outstanding customer service. They have exhibited balanced excellence in the way they run their operations, address client needs and manage their client relationships, as well as their human capital,'' the release said, quoting Rusty Weston, editor-in-chief, Global Services. ''This international recognition validates the success of Cambridge Solutions' unique strategic global outsourcing model,'' Chris Sinclair, Executive Chairman and CEO, Scandent Solutions, said, adding ''in today's economy, establishing a global services strategy is critical for all companies. more...